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Evidence Guide: CPPREP4122 - Manage tenant relationships

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPREP4122 - Manage tenant relationships

What evidence can you provide to prove your understanding of each of the following citeria?

Commence tenancy.

  1. Complete tenancy documentation according to statutory and agency requirements and provide tenant with copies.
  2. Provide keys and security devices to tenant.
  3. Advise tenant about contact people within property management team for issues arising during tenancy.
Complete tenancy documentation according to statutory and agency requirements and provide tenant with copies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide keys and security devices to tenant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise tenant about contact people within property management team for issues arising during tenancy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to tenant enquiry.

  1. Document source of tenant enquiry.
Document source of tenant enquiry.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm tenant needs and expectations to create tenant profile.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine suitability of property for tenant to inspect.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide tenant with information about the property including application information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct property inspection with tenant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select tenant for property.

  1. Review tenant profile and assess it against selection criteria for suitability for property.
Review tenant profile and assess it against selection criteria for suitability for property.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm tenant references and document outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make recommendations to landlord about tenant selection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide tenancy documentation.

  1. Prepare tenancy documentation, including agreement, condition report and documentation, according to requirements in the state or territory of operation.
Prepare tenancy documentation, including agreement, condition report and documentation, according to requirements in the state or territory of operation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain conditions of tenancy agreement, condition report and other documents to tenant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain entry cost to tenant and requirements of payment.

  1. Complete tenancy documentation according to statutory and agency requirements and provide tenant with copies.
Complete tenancy documentation according to statutory and agency requirements and provide tenant with copies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide keys and security devices to tenant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise tenant about contact people within property management team for issues arising during tenancy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge